MManageTyping

Module

Work: Communication and Customer Service

Listening, speaking on the phone, teamwork, handling complaints, workplace rights and health and safety at work.

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See all plans
  • 01Active listening
  • 02On the phone
  • 03Taking a message
  • 04Teamwork
  • 05Customer service
  • 06Handling complaints
  • 07Difficult conversations
  • 08Rights at work
  • 09Health and safety
  • 10Professional habits
  • 11Congratulations on completing the module