Module
English: Emails and Letters That Get Results
Writing effective emails, formal letters, complaints, requests, apologies and replies.
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- 01A clear subject line
- 02Greetings and sign-offs
- 03Getting to the point
- 04A request
- 05A complaint
- 06Staying polite
- 07An apology
- 08Attachments
- 09Replying to all
- 10A formal letter layout
- 11Congratulations on completing the module